Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
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Are the products 100% authentic?
Yes, all items at Collecte Luxury are carefully checked for authenticity. In addition, every bag is authenticated by LegitGrails. You will receive a certificate of authenticity with each bag. For more information about our process, please visit our Authenticity page.
How long does delivery take?
We ship your order within 1–2 business days. Once your package has been shipped, you will receive a Track & Trace code to track your order.
Can I return my order?
Yes, you can return your order within 14 days, provided that the return tag is still attached to the item. Please read our return policy for more information.
Which payment methods do you accept?
You can pay securely with iDEAL, Wero, Klarna, credit card, or bank transfer. All payments are processed through a secure payment environment.
How can I get in touch?
You can contact us via WhatsApp, Instagram, email, or the contact form on our website. We’re happy to help with any questions you may have.
Which courier do you ship with?
We ship our orders with PostNL. All parcels are sent insured and with signature confirmation for added security.
Are the photos of the actual product?
Yes, separate photos are taken of each individual bag. The photos on our website show the exact item you will receive. Would you like to see more photos or additional details? Feel free to message us via WhatsApp or Instagram.
Can I sell bags to you?
At the moment, we are not buying bags. Keep an eye on our website and social media for any updates regarding our purchasing opportunities.
Do we ship internationally?
Yes, we ship worldwide.
How is the condition of the item assessed?
Each item is carefully inspected and assessed based on its condition, signs of wear, and overall quality. The condition and any imperfections are clearly described in the product description and visibly shown in the photos, so you know exactly what to expect.