Warranty Policy

Our vintage designer bags and accessories have had a previous life. Each item is carefully inspected, and its condition is described as accurately as possible in the product description.

Because our items are vintage and may be several decades old, we cannot guarantee the future condition, functionality, or lifespan of an item. Materials can become more vulnerable over time due to age and previous use and may sometimes require maintenance or repair sooner than newer items. This is part of the character of vintage designer items and should be taken into consideration when making a purchase.

The condition of each item is clearly stated in the product description. Existing signs of wear, signs of age, and any defects disclosed prior to purchase are considered part of the item's condition and are not considered defects.

What is not covered by the warranty?

• Normal wear and tear consistent with the age, condition, and nature of the item.                                                                
• natural aging or deterioration of materials.            
• Damage caused by improper, excessive, or careless use.
• Damage resulting from alterations, repairs, or modifications carried out by the customer or a third party.
• Damage caused by the use of care, cleaning, or maintenance products.

Inspection upon receipt

We recommend carefully inspecting your item immediately after receiving it and before using it for the first time.

If you notice any damage or defect upon receipt that was not mentioned in the product description, please contact us as soon as possible. Please include clear photographs of the entire item as well as the relevant damage or defect.

A used item cannot be returned simply because you have changed your mind or because the item does not meet your personal expectations. This does not affect any statutory consumer rights that may apply.

Vintage items and lifespan

A vintage item cannot be compared on a one-to-one basis with a new item from the same brand. The age, previous use, materials, condition, and price of an item all play a role in what can reasonably be expected from it.

Many vintage designer items can still be worn and used for many years. At the same time, certain materials, such as leather, canvas, stitching, hardware, and other components, may have become more vulnerable due to age and previous use. The fact that such deterioration only becomes visible or noticeable after purchase does not automatically mean that the item has a defect for which Collecte Luxury is liable.

Therefore, we cannot predict or guarantee how an item will develop after purchase or how long any individual component will last.