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Yes, all items at Collecte Luxury are carefully checked for authenticity. In addition, every bag is authenticated by LegitGrails. You will receive a certificate of authenticity with each bag. For more information about our process, please visit our Authenticity page.

We ship your order within 1–2 business days. Once your package has been shipped, you will receive a Track & Trace code to track your order.

Yes, you can return your order within 14 days, provided that the return tag is still attached to the item. Please read our return policy for more information.

You can pay securely with iDEAL, Wero, Klarna, credit card, or bank transfer. All payments are processed through a secure payment environment.

You can contact us via WhatsApp, Instagram, email, or the contact form on our website. We’re happy to help with any questions you may have.

We ship our orders with PostNL. All parcels are sent insured and with signature confirmation for added security.

Yes, separate photos are taken of each individual bag. The photos on our website show the exact item you will receive. Would you like to see more photos or additional details? Feel free to message us via WhatsApp or Instagram.

At the moment, we are not buying bags. Keep an eye on our website and social media for any updates regarding our purchasing opportunities.

Yes, we ship worldwide.

Each item is carefully inspected and assessed based on its condition, signs of wear, and overall quality. The condition and any imperfections are clearly described in the product description and visibly shown in the photos, so you know exactly what to expect.